Home

What's New

Report | Florida PIRG Education Fund

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation.

> Keep Reading
News Release | U.S. PIRG Education Fund

Report: Airlines’ refund policies, scheduling problems irk flyers

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).

> Keep Reading
News Release | U.S. PIRG Education Fund | Antibiotics

Medical professionals urge McDonald’s to reduce antibiotic use in its beef supply chain

More than 125 medical professionals organized by the U.S. PIRG Education Fund sent a letter to McDonald’s Thursday urging the company to meet its 2018 commitment to reduce antibiotic use in its beef supply chain. The coalition delivered the letter at the start of World Antibiotic Awareness Week to stress the urgency of taking action to stop overusing our life-saving medicines in agriculture. Otherwise, the drugs may no longer heal sick people. 

> Keep Reading
News Release | Solid Waste

STATEMENT: Apple concedes to Right to Repair movement, reverses ban on selling parts to consumers

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

> Keep Reading
Report | Florida PIRG Education Fund

Trouble In Toyland

36th annual toy safety report: Counterfeit toys evade safety rules, endanger children

> Keep Reading

Pages

News Release | U.S. PIRG Education Fund

Report: Airlines’ refund policies, scheduling problems irk flyers

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).

> Keep Reading
News Release | U.S. PIRG Education Fund | Antibiotics

Medical professionals urge McDonald’s to reduce antibiotic use in its beef supply chain

More than 125 medical professionals organized by the U.S. PIRG Education Fund sent a letter to McDonald’s Thursday urging the company to meet its 2018 commitment to reduce antibiotic use in its beef supply chain. The coalition delivered the letter at the start of World Antibiotic Awareness Week to stress the urgency of taking action to stop overusing our life-saving medicines in agriculture. Otherwise, the drugs may no longer heal sick people. 

> Keep Reading
News Release | Solid Waste

STATEMENT: Apple concedes to Right to Repair movement, reverses ban on selling parts to consumers

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

> Keep Reading
News Release | US PIRG Education Fund | Consumer Tips

Onions identified as cause of nationwide Salmonella outbreak

The Centers for Disease Control and Prevention (CDC) said Wednesday evening that a nationwide Salmonella outbreak stems at least in part from whole onions imported from Chihuahua, Mexico, and distributed in this country by ProSource Inc.

> Keep Reading
News Release | US PIRG Education Fund | Consumer Tips

Consumer guide: tips to help consumers avoid cars damaged by flood water

The current shortage of used cars on the market -- and correlated increased prices -- could make consumers more desperate and vulnerable to falling for a bad deal.

> Keep Reading

Pages

Report | Florida PIRG Education Fund

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation.

> Keep Reading
Report | Florida PIRG Education Fund

Trouble In Toyland

36th annual toy safety report: Counterfeit toys evade safety rules, endanger children

> Keep Reading
Report | Florida PIRG Education Fund | Transportation

Trouble in the Air

More than one in six Americans, 58.4 million people, suffered through more than 100 days of elevated air pollution in 2020. Our report calls attention to the very real public health problems air pollution causes in both cities and rural areas across the country, such as asthma, heart issues, and premature death. It explains how global warming will make air pollution worse, and why tackling climate pollution has an impact on air quality. 

> Keep Reading
Report | Florida PIRG Education Fund

Trash in America

The United States produces too much waste. Natural resources are continually extracted to produce goods that are used in the U.S. – often only briefly – before they are thrown into landfills, incinerators or the natural environment. This system of consumption and disposal results in the waste of precious resources and in pollution that threatens our health, environment and the global climate. Because the costs of this system fall on society at large – not on the producers and consumers who drive it – there are few direct incentives for change.

> Keep Reading
Report | Florida PIRG Education Fund

Make the ringing stop

> Keep Reading

Pages

Blog Post | Consumer Protection

How I got my finances in order | Mike Litt

Even with the knowledge I’ve gained working as a consumer advocate for several years, getting my finances in order has been a work in progress. 

> Keep Reading
Blog Post | Consumer Protection

How I started my estate and end-of-life planning | Mike Litt

Until recently, I did not have estate and end-of-life planning in mind, but it was the natural next step in my quest to be a responsible adult, with a nudge from the existential threat of the COVID-19 pandemic.

> Keep Reading
Blog Post | Consumer Protection

Resources I used to prepare my advance directive | Mike Litt

Advance directives are legal instructions that include a living will (different from a regular will) and a health care proxy. In them, you state what treatments you do or don’t want at the end of your life and who you want making health care decisions for you if you can’t. 

> Keep Reading
Blog Post | Consumer Tips

How to spot fake online reviews | Hannah Rhodes

With the overwhelming number of reviews found both on website listings and social media, we pulled together the best tips to spot fake reviews when shopping online.

> Keep Reading
Blog Post | Consumer Protection

What I decided to do after shopping for long-term care insurance | Mike Litt

Before listening to In Case You Get Hit By a Bus, I didn’t know about insurance that covers the costs of long-term care, such as home health care or nursing home care, for people who need assistance with daily living activities. 

> Keep Reading

Pages

Report | Florida PIRG Education Fund

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation.

News Release | U.S. PIRG Education Fund

Report: Airlines’ refund policies, scheduling problems irk flyers

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).

News Release | U.S. PIRG Education Fund

Medical professionals urge McDonald’s to reduce antibiotic use in its beef supply chain

More than 125 medical professionals organized by the U.S. PIRG Education Fund sent a letter to McDonald’s Thursday urging the company to meet its 2018 commitment to reduce antibiotic use in its beef supply chain. The coalition delivered the letter at the start of World Antibiotic Awareness Week to stress the urgency of taking action to stop overusing our life-saving medicines in agriculture. Otherwise, the drugs may no longer heal sick people. 

News Release

STATEMENT: Apple concedes to Right to Repair movement, reverses ban on selling parts to consumers

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

Report | Florida PIRG Education Fund

Trouble In Toyland

36th annual toy safety report: Counterfeit toys evade safety rules, endanger children

  • COVID-19 CONSUMER TIPS
    Avoid online scams, protect your credit and more. We have assembled a set of consumer tips and guides, and will add more in the days to come.
    OUR TIPS
  • THE FIX IS IN
    Our survey shows that independent shops are struggling to access parts, service information and repair software which is necessary to fix phones — which manufacturers won’t let these independent shops have.
    OUR REPORT
  • FOOD RECALL FAILURE
    Will your supermarket warn you about hazardous food? Our survey grades 26 of the largest grocery stores in the country to determine the efficacy of their policies and practices notifying consumers about food recalls.
    OUR REPORT
  • CHAIN REACTION V
    The overuse of antibiotics contributes to antibiotic-resistant bacteria, which can cause life-threatening infections in people. Our report ranks restaurant chains on their policies relating to antibiotic use in their beef supply chains.
    SEE THE GRADES

Support us

Your tax-deductible donation supports Florida PIRG Education Fund’s work to educate consumers on the issues that matter, and the powerful interests that are blocking progress.

donate today

Learn More

You can also support Florida PIRG Education Fund’s work through bequests, contributions from life insurance or retirement plans, securities contributions and vehicle donations. 

Find out more



Florida PIRG Education Fund is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to social change.